Human Factors principles
Error models, the ‘Dirty Dozen’, and how human performance affects maintenance.
Continuation training
SM&HF — Safety Management & Human Factors.
Training in Safety Management Systems (SMS) and Human Factors — the behavioural and organisational foundations of safe maintenance.
Overview
Human Factors and Safety Management System (SMS) training is a recurrent requirement for maintenance organisations. This course builds the awareness and habits that prevent error — how people, teams, and organisations contribute to safety, and how a just, reporting culture keeps operations resilient. Available as Initial and Continuation training.
Applies to
All maintenance engineers, technicians and support staff in maintenance organisations (Part-145 AMO, Part-M, Part-CAMO). Initial & Continuation.
What it covers
SMS fundamentals
Safety policy, risk management, assurance, and promotion within an organisation.
Just culture
Reporting, investigation, and learning without blame.
Recurrent-ready
Structured to satisfy recurrent Human Factors training needs.
Training syllabus
01Introduction to safety management & human factors02Safety risk management03Safety culture / organisational factors04Justness & trust05Commitment to safety06Adaptability07Awareness08Behaviour09Information10Human error11Human performance & limitations12Environment13Procedures, information, tools & practices14Communication15Teamwork16Professionalism & integrity17The organisation’s HF programme